This position is located in the Metropolitan Police Department (MPD) and operates underneath either the Patrol Services South (PSS) Bureau or the Patrol Services North (PSN) Bureau. The position is responsible for responding to non-priority calls for service. Community Safety Ambassadors (CSAs) provide support to the department’s sworn members in non-emergency, non-priority situations; engage in community outreach with the public; and offer a visible, community-based police support function to enhance MPD’s service to the public. CSAs are non-sworn members of MPD who are authorized to assist sworn members in the performance of certain duties that do not require law authority to make arrests; they are essential components of the department’s efforts to provide quality service to the residents and visitors of the District of Columbia.

By focusing of non-exigent calls for service and quality of life issues, CSAs help to free up police officers to focus more on crimes requiring an armed response. CSAs shall not replace other job classifications, although they may support such work if needed.

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