Greater DC Diaper Bank seeks Program Coordinator - $26 to $32/hour
Start Date: April 7, 2025
Application Deadline: March 10, 2025
Experience Level: Entry level
The Program Coordinator provides critical programmatic and general administrative support to GDCDB teams. Additionally, they coordinate community partner relationships and government contracts, program data, order fulfillment, and provide support to the volunteer program. The Program Coordinator reports to the Program Director.
Key Responsibilities:
Serve as the main point of contact for all incoming calls and info emails to ensure prompt response to partners, volunteers, and community members looking for assistance. Direct correspondence to to other departments as necessary,
Communicate and support schedulers for partner orders; enter orders for County and State government contracts; provide general support on order fulfillment, as requested,
Run partner portal orientations; provide technical assistance to partners around ordering, data and tracking, and resources,
Manage all partner change requests and serve as the point of contact for ordering challenges,
Coordinate partner data collection including sending out surveys, following-up with partners to ensure compliance and quality of data; pull custom reports of partner data from Salesforce or Tableau as requested,
Send out partner contracts, collect COIs, and schedule GDCDB partner visits
Maintain partner contact information list in Salesforce; ensure that all partner information and data is current and clean in Salesforce,
In collaboration with the Program team, set schedule for community and group bundling events; provide pre-event communication and expectations; run bundling sessions during the week and on select weekend days including conducting volunteer tours of the warehouse,
Coordinate with the Warehouse team to ensure that bundles are properly inventoried for all volunteer events that take place outside office hours,
Enter invoices into Quickbooks and generate weekly AP report for approval,
Enter grants and check donations into Quickbooks to for timely month close,
Pick up mail on a weekly basis from PO Box,
Other responsibilities as assigned.